Processing Time
In 24 hours during the business days for all orders. Note: Business days are defined as Monday through Friday, except holidays.
Shipping Fee & Shipping Time
Shipping Fee:
Orders over $9.99 qualify for free shipping;
Orders under $9.99 are subject to a $3.99 shipping fee.
Shipping Time:
3-7 Business Days for All Orders from the United States
4-11 Business Days for All Orders from the United Kingdom, Mexico, Australia, Canada and Europe.
A few orders will take 15-30 business days due to restocking.
Note
You will need to fill in the shipping address at checkout to know if the product is in stock to ship to that area.
How to Change Shipping Address
If you placed you order with a wrong address, please contact us to help you to change as soon as possible. Please kindly note that you can only change the address before your purchase is shipped.
Guarantee
30-Day Money Back Guarantee
Tracking number for every order
Safe payments via Paypal/Credit/Debit Card
Contact Puainta®
Email: service@puainta.com
Email Reply Time: 9: 30am to 6: 30pm, From Monday to Friday(Hong Kong time zone).
We look forward to responding to your inquiry within 48 hours of the business day.